Frequently Asked Questions - Krooz Car Rental

1. Do I really not need to pay anything upfront to rent a car from Krooz?

That’s right! At Krooz, there’s no deposit and no upfront payment. You can walk in, complete the paperwork, and drive out—no large sums required to get started.

2. Who can rent a car from Krooz?

Our rentals are specially designed for Uber drivers in Sydney. You’ll need a valid NSW driver’s licence, Uber approval, and basic ID documents.

3. What kind of vehicles do you offer?

We provide a reliable, well-maintained fleet of Uber-ready cars, including hybrids and fuel-efficient models, all fully insured and rideshare-approved.

4. Are the cars insured and maintained?

Yes, all our vehicles are fully insured, regularly serviced, and maintained to ensure your safety and reduce downtime.

5. Can I use the car for personal use as well?

Yes! While our cars are primarily for Uber use, personal use is allowed, as long as it complies with your rental agreement.

6. What’s included in the weekly rental fee?

The weekly rental covers registration, insurance, maintenance, and roadside assistance. There are no hidden fees or surprise charges.

7. How quickly can I get a car after signing up?

In most cases, you can walk in and drive out the same day, provided all documents are in order. We make the process fast and hassle-free.

8. Where are you located?

We’re based in Granville, Sydney, with easy access to public transport. Just drop in and our friendly team will help you hit the road in no time.

9. Can I return the car and cancel the contract?

Yes, however, we would talk to you and try to find a resolution to what concerns you. Many, Many people are making successful businesses from Krooz. Why Not You!

10. How Much can I Earn?

The average full time driver can earn well in excess of $1700.00 up each week. We have been Uber drivers since mid 2014. We know how it works and we know every week some drivers earn over $2000.00. It’s up to YOU.

11. Assistance:

We offer all the help you need. We have lived the ups and downs and we have an intricate knowledge of the system. We are available 24/7 to answer any problems you may have whilst on the road.

12. Will I need to work every day?

At the end of the day that is your decision. You can work just the peak hours set out by Uber and receive the bonuses they offer, or you can set your own hours. The beauty of it is “Its Up To You”

13. Accidents, What do I do?

All cars are comprehensively insured. Report the accident to krooz. If you have an at fault accident then you will be responsible for the excess.

14. Existing Uber Driver and I have had an accident.

We can HELP! Contact us and we will try help you.

15. What happens if the car breaks down, im in an accident or needs servicing?

All cars are covered for the period of the contract with our 24/7 roadside assistance. Let us know and we will fix the problem. If your car needs extensive repair we will replace it to keep you earning. We have our own workshop so back on the road.

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